{"incidents":[{"id":"i1","title":"Elevated latency on hosting backend","slug":"elevated-latency-on-hosting-backend","severity":"major","status":"monitoring","public_message":"We identified elevated latency on the hosting backend and are monitoring recovery.","internal_notes":"Collector picked up unusual saturation on web hosting backend.","affected_component_ids":["c6"],"created_by":"11111111-1111-1111-1111-111111111111","created_at":"2026-05-10T14:05:00Z","updated_at":"2026-05-10T15:20:00Z","resolved_at":null,"updates":[{"id":"iu1","incident_id":"i1","status":"investigating","message":"We are investigating elevated response times.","created_by":"11111111-1111-1111-1111-111111111111","created_at":"2026-05-10T14:05:00Z"},{"id":"iu2","incident_id":"i1","status":"identified","message":"A saturated hosting backend node has been identified.","created_by":"11111111-1111-1111-1111-111111111111","created_at":"2026-05-10T14:32:00Z"},{"id":"iu3","incident_id":"i1","status":"monitoring","message":"Mitigation applied. We are monitoring for stability.","created_by":"11111111-1111-1111-1111-111111111111","created_at":"2026-05-10T15:20:00Z"}]}],"components":[{"id":"c1","name":"OptiNation.net Website","slug":"optination-net-website","description":"Primary public website","group_name":"Customer-facing","display_order":1,"public_visible":true,"current_status":"operational","status_source":"http_check","linked_metric_key":"http.optination_net.latency_ms"},{"id":"c2","name":"Client Portal","slug":"client-portal","description":"Private customer portal","group_name":"Customer-facing","display_order":2,"public_visible":true,"current_status":"operational","status_source":"http_check","linked_metric_key":"http.client_portal.latency_ms"},{"id":"c3","name":"DNS","slug":"dns","description":"Authoritative DNS services","group_name":"Infrastructure","display_order":3,"public_visible":true,"current_status":"operational","status_source":"manual","linked_metric_key":null},{"id":"c4","name":"Email Services","slug":"email-services","description":"Mail delivery and routing","group_name":"Infrastructure","display_order":4,"public_visible":true,"current_status":"operational","status_source":"manual","linked_metric_key":null},{"id":"c5","name":"Cloudflare Edge","slug":"cloudflare-edge","description":"Edge delivery and security","group_name":"Edge","display_order":5,"public_visible":true,"current_status":"operational","status_source":"manual","linked_metric_key":null},{"id":"c6","name":"HestiaCP Hosting Backend","slug":"hestiacp-hosting-backend","description":"Web hosting control plane","group_name":"Hosting","display_order":6,"public_visible":true,"current_status":"degraded","status_source":"http_check","linked_metric_key":"http.hestiacp.latency_ms"},{"id":"c7","name":"Proxmox Virtualization","slug":"proxmox-virtualization","description":"Core virtualization cluster","group_name":"Infrastructure","display_order":7,"public_visible":true,"current_status":"operational","status_source":"proxmox","linked_metric_key":"proxmox.node.cpu_percent"},{"id":"c8","name":"Storage","slug":"storage","description":"Storage pool and volumes","group_name":"Infrastructure","display_order":8,"public_visible":true,"current_status":"operational","status_source":"proxmox","linked_metric_key":"proxmox.storage.used_percent"},{"id":"c9","name":"Backup Services","slug":"backup-services","description":"Nightly backups and retention","group_name":"Infrastructure","display_order":9,"public_visible":true,"current_status":"operational","status_source":"manual","linked_metric_key":null},{"id":"c10","name":"Monitoring","slug":"monitoring","description":"Alerting and telemetry","group_name":"Operations","display_order":10,"public_visible":true,"current_status":"operational","status_source":"manual","linked_metric_key":null},{"id":"c11","name":"API Services","slug":"api-services","description":"Public and internal APIs","group_name":"Platform","display_order":11,"public_visible":true,"current_status":"operational","status_source":"manual","linked_metric_key":null}]}